1-2 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Aloha, shipping from Hawaii can be tedious, because it will most likely be going across the ocean.
We have found the easiest and most environmentally friendly way to ship to you while maintaining a low cost. That is using recycled boxes and paper while shipping through USPS.
Shipping will take 2-5 days to get to you depending on where you live. For quicker shipping options or express mail please message me and I can arrange something for you.
For bulkier items I will almost always use USPS Parcel Select to ship.
Using this method saves your about $30 in shipping but will take 1-3 weeks - (some are lucky and get to them in 5 days.) If you'd prefer to use a different method please message me prior to buying your item.
A lot of our items are vintage and will require a little love. We don't want to ruin the sanctity of its age so we try our best not to mess with its original condition. If it's a bit dusty, we probably left it that way.
There is no refunds but I would gladly exchange your item for something else in the shop. Exchanges will include shipping prices.
Due to extreme conditions I will do a refund (ex. etsy glitches, stains I didn't mention in my description) but you will not be getting a full refund because of etsy fees and shipping.
I promise that we package all orders with extra care and stuffing (almost always recycled.) We do this to ensure your package arrives safely to you while also saving the planet from waste. Unfortunately we can not control what happens to your package once it leaves our hands and into the hands of the shipping company - USPS. We cannot be accountable of damages caused during that period of time under USPS therefor a full refund will not be given by me. I will however make a claim with USPS to see if they will be able to give partial refund or full refund to you. We do understand though that sh** happens so we will love to work things out.
Unfortunately I can't help you there except for reaching out to the USPS people and tracking your item. It is your responsibility to make sure your address is correct prior to the shipping date. If there is a return I'll have to charge you extra to resend your item to the correct address.
I try to use as little paper as possible, and if it's being used it's almost always recycled. If you'd prefer a receipt in your box please message me or leave a note in the note section.